Build an evidence file for a dispute with a merchant
Users report bots that go through every email with a company, pull together the proof, and check the rules that apply, so a bank or card dispute is complete. Rules vary by country and bank. This is not legal advice.
Last verified: Oct 17, 2026
The problem
Disputes get denied when the proof is scattered across months of emails and the deadline slips by.
How the bot does it
Users report:
- @pwilsondtf says his bot went through every email with the company, pulled together all the proof, and found the seller wasn't even an authorized seller.
- @remiroyc says his bot found a French consumer law deadline that applied to his case.
- Rules vary by country and bank. This is not legal advice. For returns and warranty claims, see grok-bot-returns-warranty-claims.
Setup steps
- 1Connect the email account with the company's messages.
- 2Ask for a dated timeline with proof attached to each step.
- 3Have it check your bank or card dispute rules and any local deadlines.
- 4Tell it: Draft, I send. Don't contact the company or the bank.
Example prompt
I'm disputing a charge from [company]. Go through all my emails and receipts with them and build a timeline with the proof attached. Check the dispute rules for my [bank or card] and any consumer deadlines where I live. Draft the dispute text. Draft, I send.
The result
A dated evidence file and draft dispute text for you to review and send. Outcomes are up to the bank or card issuer.
Results are the user's own claim. We haven't checked them.
Sources
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