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Return or Refund via Live Chat
Sets up a return, and if the item can't go back, asks the store's chat for a refund using a message you approve.
Prompt
My order [number] from [store] arrived [damaged/wrong/not working]. Start a return if the item allows it. If it doesn't, open the store's support chat and ask for a refund or replacement, using a message you show me first. Tell me exactly what they said. Don't accept store credit or pay for return shipping without asking. Stop and ask me if anything is unclear.
Credit: @niccruzpatane